Publications

Books · Journal articles · Book chapters · Reports & submissions · Thesis · Public writing

Books

Holcombe-James, I. (2027). Digital inequality in cultural institutions: Rethinking digital transformation policy and practice. Bloomsbury Academic. Bloomsbury

Journal articles

Hegarty, K., & Holcombe-James, I. (2026). From standardising cultural data to coordinating data cultures: The history and politics of digital heritage aggregation in Australia. International Journal of Cultural Policy, 32(2), 279–292. DOI

Mannell, K., Boyle, E., Kennedy, J., & Holcombe-James, I. (2025). ‘Taking the router shopping’: How low-income families experience, negotiate, and enact digital dis/connections. New Media & Society, 27(7), 4109–4126. DOI

Featherstone, D., Thomas, J., Holcombe-James, I., & Ormond-Parker, L. (2024). Closing the digital gap for remote First Nations communities: 5G and beyond? Media International Australia, 190(1), 23–38. DOI

Holcombe-James, I., Flore, J., & Hendry, N. A. (2024). Digital arts and culture in Australia: Promissory discourses and uncertain realities in pandemic times. Media International Australia, 192(1), 115–129. DOI

Lewis, T., Holcombe-James, I., & Glover, A. (2024). More than just ‘working from home’: Domestic space, economies and living infrastructures during and beyond pandemic times. Cultural Studies, 38(2), 299–321. DOI

Romstad, B., & Holcombe-James, I. (2024). Can exhibitions effect social change? Evaluating ACMI’s Goddess: Power, Glamour, Rebellion. Exhibition, 43(2), 16–27.

Hettiachchi, D., Holcombe-James, I., Livingstone, S., de Silva, A., Lease, M., Salim, F. D., & Sanderson, M. (2023). How crowd worker factors influence subjective annotations: A study of tagging misogynistic hate speech in tweets. Proceedings of the AAAI Conference on Human Computation and Crowdsourcing, 11(1), 38–50. DOI

Holcombe-James, I. (2022). Digital access, skills, and dollars: Applying a framework to digital exclusion in cultural institutions. Cultural Trends, 31(3), 240–256. DOI

Holcombe-James, I. (2022). ‘I’m fired up now!’: Digital cataloguing, community archives, and unintended opportunities for individual and archival digital inclusion. Archival Science, 22(4), 521–538. DOI

Kennedy, J., & Holcombe-James, I. (2022). “It’s almost impossible to buy a dumb TV”: Experiences of automated decision-making and smart technologies in low-income homes. Telematics and Informatics, 68, Article 101767. DOI

Khaokaew, Y., Holcombe-James, I., Rahaman, M. S., Liono, J., Trippas, J. R., Spina, D., Bailey, P., Belkin, N. J., Bennett, P. N., Ren, Y., Sanderson, M., Scholer, F., White, R. W., & Salim, F. D. (2022). Imagining future digital assistants at work: A study of task management needs. International Journal of Human-Computer Studies, 168, Article 102905. DOI

Kennedy, J., Holcombe-James, I., & Mannell, K. (2021). Access denied: How barriers to participate on Zoom impact on research opportunity. M/C Journal, 24(3). DOI

Lewis, T., Markham, A., & Holcombe-James, I. (2021). Embracing liminality and “staying with the trouble” on (and off) screen. M/C Journal, 24(3). DOI

Rennie, E., Yunkaporta, T., & Holcombe-James, I. (2018). Privacy versus relatedness: Managing device use in Australia’s remote Aboriginal communities. International Journal of Communication, 12, 1291–1309. Read

Book chapters

Leong, J., Holcombe-James, I., & Chan, S. (2026). Multiplatform mobile museum: Dis/entangling digital, social and material museum worlds at the Australian Centre for the Moving Image. In G. Goggin & L. Hjorth (Eds.), The Routledge companion to mobile media (2nd ed., pp. 507–516). Routledge.

Kennedy, J., Holcombe-James, I., Mannell, K., & Boyle, E. (2024). How to make affordability-focused digital inclusion interventions more effective: Lessons from the Connected Students Program. In S. Yates & E. Carmi (Eds.), Digital inclusion: International policy and research (pp. 111–128). Palgrave Macmillan.

Kennedy, J., & Holcombe-James, I. (2023). Digital inclusion and domestication. In M. Hartmann (Ed.), The Routledge handbook of media and technology domestication (pp. 493–503). Routledge. DOI

Holcombe-James, I., & Rennie, E. (2021). Survey-based research in remote Indigenous communities: Considerations for methods. In D. S. A. Guttormsen, J. Lauring, & M. Chapman (Eds.), Field guide to intercultural research (pp. 54–67). Edward Elgar.

Reports & submissions

Parkinson, S., McCosker, A., Thomas, J., Lodwick, M., & Holcombe-James, I. (2023). Uncovering the digital divide in the Western Parkland City: Findings report for Western Parkland City Digital Equity and Inclusion Program. ARC Centre of Excellence for Automated Decision-Making and Society; Swinburne University of Technology; RMIT University. DOI

Holcombe-James, I., Florence, E., & Livingstone, S. (2023). From the top: Learning from ACMI’s CEO Digital Mentoring Program 2021–22. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Thomas, J., McCosker, A., Parkinson, S., Hegarty, K., Featherstone, D., Kennedy, J., Holcombe-James, I., Ormond-Parker, L., & Ganley, L. (2023). Measuring Australia’s digital divide: The Australian Digital Inclusion Index 2023. ARC Centre of Excellence for Automated Decision-Making and Society, RMIT University, Swinburne University of Technology, and Telstra. DOI

Featherstone, D., Ormond-Parker, L., Holcombe-James, I., Hawkins, L., Thomas, J., & Kennedy, J. (2023). Mapping the digital gap: Kalumburu, Kimberleys, WA community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Ormond-Parker, L., Holcombe-James, I., Hawkins, L., Ganambarr, G., Ganambarr, D., Thomas, J., & Kennedy, J. (2023). Mapping the digital gap: Gangan, Arnhem Land NT community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Thomas, J., Ormond-Parker, L., Holcombe-James, I., Hawkins, L., & Kennedy, J. (2023). Mapping the digital gap: Djarindjin and Lombadina, West Kimberley, WA, community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Thomas, J., Holcombe-James, I., Ormond-Parker, L., & Kennedy, J. (2022). Mapping the digital gap – Background paper: Project objectives, context and methods (ADM+S Working Paper No. 005). ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Ormond-Parker, L., Holcombe-James, I., Hawkins, L., Bukulatjpi, Y., Bukulatjpi, C., Thomas, J., & Kennedy, J. (2022). Mapping the digital gap: Galiwin’ku, East Arnhem Land NT community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Ormond-Parker, L., Holcombe-James, I., Hawkins, L., Charles, D., Thomas, J., & Kennedy, J. (2022). Mapping the digital gap: Yuelamu, Northern Territory community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Holcombe-James, I., Ormond-Parker, L., Hawkins, L., Gutchen, L., Mye, N., Thomas, J., & Kennedy, J. (2022). Mapping the digital gap: Erub (Darnley Island), Zenadth Kes (Torres Strait) Queensland community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Ormond-Parker, L., Holcombe-James, I., Hawkins, L., Thomas, J., & Kennedy, J. (2022). Mapping the digital gap: Tennant Creek, Barkley region, Northern Territory community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Holcombe-James, I., Ormond-Parker, L., & Hawkins, L. (2022). Mapping the digital gap: Wujal Wujal, Queensland community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Featherstone, D., Holcombe-James, I., & Ormond-Parker, L. (2022). Mapping the digital gap: Wilcannia, NSW community outcomes report 2022. ARC Centre of Excellence for Automated Decision-Making and Society. DOI

Holcombe-James, I. (2022). Enabling digital transformation within the cultural sector? Documenting ACMI’s CEO digital mentoring pilot program: Executive summary. RMIT University. DOI

Rennie, E., Holcombe-James, I., Kushnir, A., Webster, T., & Morgan, B. (2022). Developments in Web3 for the creative industries. RMIT University. DOI

Kennedy, J., Holcombe-James, I., & Mannell, K. (2022). Telstra Connected Students: Lessons for digital inclusion. RMIT University.

Maddox, A., Flore, J., Markham, A., Lewis, T., Denham, T., Ilyushina, N., MacDonald, T., Waters-Lynch, J., Holcombe-James, I., & Bailey, K. (2022). Are people ready for a digital CBD? The new infrastructure demands. RMIT University. APO

Holcombe-James, I., Pappalardo, K., Lobato, R., Thomas, J., Lawrence, A., Scarlata, A., Kininmonth, S., & Dezuanni, M. (2022). National Cultural Policy consultation: Submission by the ARC Centre of Excellence for Automated Decision-Making and Society (ADM+S) together with the Digital Media Research Centre (DMRC). ARC Centre of Excellence for Automated Decision-Making and Society. APO

Brook, S., Coate, B., Cunningham, S., Holcombe-James, I., McCutcheon, M., McKenzie, J., Throsby, D., Vivian, A., Fielding, K., & Research and Knowledge Management Team, Australia Council for the Arts. (2022). Submission to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts – Office for the Arts. Australia Council for the Arts.

Thomas, J., Barraket, J., Parkinson, S., Wilson, C., Holcombe-James, I., Kennedy, J., Mannell, K., & Brydon, A. (2021). Measuring Australia’s digital divide: The Australian Digital Inclusion Index 2021. RMIT University, Swinburne University of Technology, and Telstra. DOI

Thomas, J., Barraket, J., Parkinson, S., Holcombe-James, I., Wilson, C., Kennedy, J., Mannell, K., & Brydon, A. (2021). Submission to the Regional Telecommunications Review 2021. RMIT University, Swinburne University of Technology, and Telstra.

Holcombe-James, I. (2021). COVID-19, digital inclusion, and the Australian cultural sector: A research snapshot. Digital Ethnography Research Centre, RMIT University. DOI

Holcombe-James, I. (2020, October). Submission to the Inquiry into Australia’s creative and cultural industries and institutions. House of Representatives Standing Committee on Communications and the Arts, Parliament of Australia. APH

Thomas, J., Barraket, J., Wilson, C. K., Holcombe-James, I., Kennedy, J., Rennie, E., Ewing, S., & MacDonald, T. (2020). Measuring Australia’s digital divide: The Australian Digital Inclusion Index 2020. RMIT University and Swinburne University of Technology, for Telstra. DOI

Thomas, J., Barraket, J., Wilson, C. K., Holcombe-James, I., & Brydon, A. (2020). The Australian Digital Inclusion Index: Consultation paper. RMIT University, Swinburne University of Technology, and Telstra. DOI

Leong, J., Holcombe-James, I., Onicas, A., & Hjorth, L. (2019). ACMI pilot study (Phase 1 report): Social media, digital wayfaring and the future of museum audiences. Design & Creative Practice, RMIT University. PDF

Thomas, J., Barraket, J., Wilson, C., Cook, K., Louie, Y. M., Holcombe-James, I., Ewing, S., & MacDonald, T. (2018). Measuring Australia’s digital divide: The Australian Digital Inclusion Index 2018. RMIT University. DOI

Rennie, E., Yunkaporta, T., & Holcombe-James, I. (2018). Cyber safety in remote Aboriginal communities: Final report. Digital Ethnography Research Centre. DOI

McCosker, A., Bossio, D., Holcombe-James, I., Davis, H., Schleser, M., & Gleeson, J. (2018). 60+ online: Engaging seniors through social media and digital stories. Swinburne University of Technology. DOI

Rennie, E., Hogan, E., & Holcombe-James, I. (2016). Cyber safety in remote Aboriginal communities and towns: Interim report. Swinburne Institute for Social Research. APO

Thesis

Holcombe-James, I. (2021). Barriers to digital participation within the Australian cultural sector: Mediating distance, unlocking collections [Doctoral thesis, RMIT University]. DOI

Public writing

Holcombe-James, I. (2026, August 11). ACMI’s approach to visitor research: Part 3. ACMI Labs. Read

Holcombe-James, I. (2026, August 10). ACMI’s approach to visitor research: Part 2. ACMI Labs. Read

Holcombe-James, I. (2026, August 10). ACMI’s approach to visitor research: Part 1. ACMI Labs. Read

Holcombe-James, I. (2025, December 1). Learning from lived experience: Rapid research for our CHARGE! Agincourt exhibition. ACMI Labs. Read

Holcombe-James, I. (2025, September 16). Thinking about fan culture at ACMI. ACMI Labs. Read

Holcombe-James, I. (2024, December 16). Exhibition outcomes: Beings by Universal Everything. ACMI Labs. Read

Holcombe-James, I. (2024, December 16). Experimenting with exhibition research: The ACMI + RMIT Small Research Grant. ACMI Labs. Read

Holcombe-James, I. (2024, September 23). Developing a museum research and evaluation strategy in real time: Learnings and next steps. ACMI Labs. Read

Holcombe-James, I. (2024, September 20). Evaluating the multiplatform museum in an age of automation. ACMI Labs. Read

Holcombe-James, I. (2023, September 12). Getting our Wikimedian-in-Residence going. ACMI Labs. Read

Holcombe-James, I. (2021). ‘Only so much I can do’: COVID-19 cast a harsh light on the digital divide of Australian art galleries. The Conversation. Read

Holcombe-James, I. (2020). Coronavirus: As culture moves online, regional organisations need help bridging the digital divide. The Conversation. Read

Desart. (2018). Desart art centre guide book (2018 ed.). Desart. [Contributor] PDF