I am ACMI’s Head of Research, where I conduct in-house visitor research and evaluation, coordinate research partnerships, and commission market research that ensures our audience is at the centre of the museum. In 2026, Creative Australia featured ACMI’s audience research as a case study in Evaluation and creative practice, its research on evaluation in Australian creative organisations.
Prior to joining ACMI, I was a Research Fellow at the ARC Centre of Excellence for Automated Decision-Making & Society, located in the School of Media and Communication at RMIT University. My research focuses on digital transformation and inequality in cultural and creative institutions and industries. My work appears in Cultural Trends, Archival Science, New Media & Society, Media International Australia and the International Journal of Communication.
Since 2017, I have worked with more than 100 cultural institutions, from remote First Nations art centres to regional community museums, artist-run initiatives, public galleries, and state and national institutions. In 2022, I won the RMIT School of Media and Communication Dean’s Ed Montano Award for Industry Engagement.
My first book, Digital Inequality in Cultural Institutions: Rethinking Digital Transformation Policy and Practice, is out with Bloomsbury Academic in January 2027. Drawing on almost a decade of research with more than 100 Australian cultural institutions, it asks what it takes to do digital work, and what happens when that capacity is unevenly shared. Vince Dziekan (Monash University) says it offers “a fresh critical perspective on the evolving state of cultural policy.” Pre-order from Bloomsbury
